If you are sending photos or documents to be scanned by North Point Digital Productions LLC., please make sure you safely package your items. We recommend placing each section of pictures in separate labeled ziplock bags and then adding a layer of bubblewrap or newspaper to a small box to protect your pictures/documents from sliding around in transit. If you are sending videos, you can include DVD, VHS, or CD-R copies with all of your materials. You can also include a CD-R of all your pictures if you you’d prefer to scan them in yourself.
Once North Point Digital Productions LLC. scans in all of your documents and produces
your unique memory DVD we will package all of your original materials together with
your new DVD and send back to you immediately. Rush processing and shipping are available for added cost.
Your first step is to gather all of your materials and organize them according to how
you’d like them to appear on the big screen. Usually our customers like to organize
their pictures/documents and videos themselves, but occasionally we do get the request
to take the stress off of your shoulders and put it together ourselves. After you’ve
gathered your materials, contact us with your order information (how many pictures, the theme of your DVD, additional questions, etc.). We will then contact you with our shipping address and further shipping details. Once we receive your package, we will immediately begin processing your order. We'll contact you once we’ve processed all of your materials and send you an invoice with the final sale price. Once your invoice has been paid, we will begin working on producing your DVD. It usually takes 5-7 days to complete your order. We will then contact you to let you know we are sending your materials back to you. We ALWAYS include a tracking number with our orders so you always know where your belongings are at all times. North Point Digital Productions LLC. strives to make you happy.
North Point Digital Productions LLC. recommends that you use pictures that are clear and in focus and where the subject isn’t too small or far away. You'll want to include all the photos that capture your theme. For example, if you're creating a Memorial DVD for a loved one, you'll want to add photos from all aspects of that person's life – friends, family, childhood, etc. The general rule is that you want to include photos that bring back memories, make people smile, and capture the essence of your theme. The number of photos you include is up to you. North Point Digital Productions LLC. has done projects that include as few as 75 pictures and as many as 600+ photos.
The number of songs depends on the length of each song.
Plan on about 7-8 photos per minute. We can crop songs to fit the mood of the project or extend the viewing time on certain pictures to match the length of the music.
Transitions are the small effects in between photos that "transition" from one photo to the next and transform your pictures from still pieces into moving works of art. We can use standard "fade" transitions throughout your project, or add more technical transitions for no extra charge. To see examples of different transitions, please see our Project Samples page.
Choosing the perfect order for your memories can be stressful!
There is never just one right way to select the order. The most important thing to remember is your DVD is for YOUR memories, make it special to you! Our customers generally order their pictures either chronologically or by event.
Wedding DVDs, for example, can be organized in a couple of different ways:
Bride’s Baby Pictures, Groom's Baby Pictures, Pictures Together OR
Bride and Groom baby pictures mixed together fading into their lives together.
If you are having trouble organizing your photos, North Point Digital Productions LLC. can take the burden out of your hands and organize your memories for you!
If you don't feel comfortable sending your photos to North Point Digital Productions LLC.,
you can scan them in yourself or take them to a local photo lab where they can then scan your memories for a fee and save them in .jpg files and write them to a disc. You will then send your disc to North Point Digital Productions LLC. and we will create your DVD.
North Point Digital Productions LLC. strives to make your project perfect.
If you have any questions, comments, or concerns throughout the production of your DVD, please feel free to contact us. We will be actively communicating with you through the entire process.
If you have specific songs you’d like to use in your project, we'd love to use them!
You can choose songs off of our suggested song library OR supply your own.
Please note: If you are requesting a song that North Point Digital Productions LLC. does not own, you will have to supply the OFFICIAL LEGAL CD the song came on, or
North Point Digital Productions LLC. will purchase the song on your behalf.
Yes! Nothing brings forth more emotion from your project then a "live" memory of specific events. You can add video clips in your slideshow for an additional charge. We accept the following formats: VHS, DVD, .mpg, .mpeg and .avi. See our project samples page.
North Point Digital Productions LLC. accepts PayPal for all DVD payments.
Using PayPal is the quickest safest way to pay online, and gives us the opportunity
to begin working on your special project immediately upon receipt of your payment.